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| How will I send my projects to you? |
| There are several ways to transmit projects back and forth with the help of today's technology. Depending on the project, we can accept work via fax, e-mail, mail, courier, telephone, and even text messages. We will return the project to you upon completion using the method of your choice. |
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| How
will I know the amount of time you've spent on my
projects? |
| We use time tracking software that works like a stopwatch. We start the clock when we begin working on your project, and we stop the clock when we're finished. When taking a break or switching to another client's project, we simply press the pause button. |
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| What is a Virtual Assistant? |
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A Virtual Assistant (or VA) is a professional service provider who specializes in providing remote, administrative office support services as an independent contractor who works with clients in an ongoing, collaborative professional relationship.
Virtual Assistants work from their own offices and utilize today's technology to deliver their services and communicate with their clients.
A Virtual Assistant's support is foundationally administrative, secretarial and clerical in nature. However, many Virtual Assistants offer additional specialties that fall under creative and technical services.
Virtual Assistants come from a variety of business backgrounds, but the single-most important qualification to become a Virtual Assistant is at least five (5) years administrative experience earned in the real (non-virtual) business world working in upper level capacities such as administrative assistant, executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.
From this level of experience, a VA is expected to possess the skill sets, training and business knowledge which are the hallmark of a truly qualified Virtual Assistant.
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| Why should I work with a Virtual Assistant? |
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The benefits of partnering with a Virtual Assistant include:
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No need to provide extra office space. |
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No need to purchase additional equipment. |
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No need to worry about deductions, vacation time or sick days. |
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We charge only for time worked so you aren't paying for idle time and coffee breaks. |
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We depend on word of mouth referrals for our business so you can be sure you will get consistent, exceptional service every time you need us. |
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We network daily with VAs around the globe, forming relationships with administrative |
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professionals in "virtually" every field. |
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| How do I pay you? |
| Our retainer clients are invoiced on the first of each month for work that will be done within that month. You can pay via PayPal using a credit card or an e-check, or you can mail us a traditional business check if you prefer. Project clients pay half of the estimate up front, as a deposit, with the remaining balance due upon project completion. |
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